Course overview
Master the essential knowledge and leadership skills required to run a safe, efficient, and well-coordinated airline station. The IATA Ground Operations Management course is designed to prepare you for the demands of station control and supervision, giving you the tools to meet operational needs, reduce costs, and maintain outstanding service quality.
Safety and security remain top priorities in aviation. Throughout this course, you will learn how to implement an effective safety and security management system that aligns with global standards and recommended industry practices.
Using the latest edition of the IATA Airport Handling Manual (AHM) as a central reference, you’ll develop a deep understanding of modern ground handling requirement learning how to interpret, apply, and adapt these standards to real operational scenarios. Key concepts include station management, airport operations, airport security, and emergency planning, giving you the capability to lead station activities with confidence.
By completion, you’ll be equipped with the competence needed to effectively manage ground operations and uphold the highest service and safety standards for your airline station.
Course Format
Duration: Approximately 5 days, depending on prior knowledge and experience
Learning Mode:
Physical Classroom Sessions
E-book course materials for continued study
Access & Validity:
You have 12 months to complete the course and examination from the date of enrollmentAssessment: Final performance is evaluated through an examination
Level: Recommended for Entry-level learners preparing for supervisory or management responsibilities
Prerequisites
A minimum of 2 years of professional experience in ground handling or related operational functions is recommended.
Important:
Access to course materials ends immediately after completing the exam. Once your 12-month enrollment period expires, you will no longer be able to view the course content or sit for the examination.